Custom software

Custom software for the way you actually work

Software shaped around your process instead of the other way round: the steps you really follow, the exceptions you really make, and the person who really has to approve things.

We take the correctness of it seriously. Across the systems below we have moved payment fulfilment off the browser onto the server, closed a flag that let an account make itself an administrator, shut a public answer key, and stopped children's records being readable by anyone who asked. Those are the findings we write up, because they are the difference between software that demonstrates well and software you can leave running.

Where a spreadsheet stops working

  • The business runs on one spreadsheet nobody dares restructure.
  • Staff can see records they have no business seeing.
  • Nobody can say, afterwards, who changed the number.

What custom software replaces

  • Internal tools that replace a spreadsheet several people edit at once
  • Dashboards showing the numbers you currently work out by hand
  • Roles and permissions enforced by the database, not by hiding buttons
  • Audit trails: who did what, and when
  • Integrations with the payment, messaging and accounting tools you already use

What custom software costs

Quoted after a call, as one fixed price, once the scope is written down. Custom work is priced by what it has to do; we would rather spend an hour understanding the process than send you a number that changes later.

Custom software questions we get first

We already have a system. Can you work with it?
Often, yes — either alongside it or by taking the data out of it. We will tell you honestly when replacing something outright is less work than extending it.
What happens if we stop working with you?
You keep everything: the code, the database and the accounts. Nothing is locked to us, and we will hand over rather than hold on.
How do you handle sensitive data?
Access rules are enforced where the data lives, so a mistake in a screen cannot expose a record. Our backend and its backups sit in Mumbai, India, and what we keep and for how long is set out in the privacy policy.

Tell us what you need.

One call, then a written scope and a fixed price. If we are the wrong people for it, we will say so rather than quote for it.